HeliosMedGroup Concierge respects your privacy and is committed to protecting your personal and health information. This summary explains how we handle information when you visit our website or receive care from our practice.
1) Information We Collect
We may collect:
- Personal details such as name, contact information, and date of birth
- Health information necessary to provide medical care (Protected Health Information – PHI)
- Billing and payment information
- Limited website data (such as IP address or form submissions)
2) How We Use Your Information
Your information is used to:
- Provide concierge medical care and related services
- Communicate with you about appointments, care, and membership services
- Manage billing and operations
- Meet legal and regulatory requirements
We do not sell or share your personal or health information for marketing purposes
3) Privacy & HIPAA Compliance
We comply with HIPAA and applicable state and federal privacy laws. Your medical information is protected using administrative, technical, and physical safeguards, and access is limited to authorized personnel only.
4) Sharing of Information
We may share information only when:
- Necessary for treatment, payment, or healthcare operations
- Authorized by you
- Required by law
- Coordinating care with family members or caregivers, consistent with your preferences
5) Website & Email Use
Website forms and email are provided for convenience. Please avoid sending urgent or highly sensitive medical information through unsecured electronic communications.
6) Updates to This Policy
This policy may be updated periodically. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about privacy or your rights, please contact:
HeliosMedGroup Concierge
Email: info@concierge.heliosmedgroup.com