HeliosMedGroup

What makes HeliosMedGroup Concierge different from conventional primary care?

HeliosMedGroup Concierge is built around relationship-based medicine. Unlike traditional practices where physicians may oversee thousands of patients, our physicians intentionally limit their number of members.

This allows us to deliver deeply personalized care—where your physician knows your medical history, lifestyle, family dynamics, and long-term health goals. Appointments are never rushed, access is direct, and care is proactively coordinated across specialists, hospitals, and outpatient settings.

Our concierge model is independent of insurance constraints, enabling physicians to practice medicine the way it was meant to be practiced—thoughtfully, thoroughly, and without administrative pressure.

How does the membership model work?

Members pay an annual concierge membership fee that supports enhanced access, extended visits, and a highly personalized care experience. This structure allows us to maintain a low patient-to-physician ratio while offering exceptional availability and continuity of care.

Membership is renewed annually and provides year-round access to your care team.

What does the membership include?

Membership at HeliosMedGroup Concierge includes comprehensive, high-touch medical care such as:

  • Direct access to your HeliosMedGroup physician
  • Unlimited, extended office visits with no time pressure
  • Same-day or next-day appointments for urgent needs
  • Secure text and telemedicine access
  • Comprehensive annual wellness evaluation
  • Preventive screenings and risk assessments
  • Hospital and specialist care coordination
  • Medication and prescription management
  • Weight management and metabolic health programs
  • Hormone optimization
  • Body composition and grip strength analysis
  • Co-ordinating administration of Vaccinations including influenza
How much does membership cost?

Membership fees are age-based and designed to reflect the evolving needs of each stage of life.

 
Do you offer additional services beyond membership care?

Yes. For your convenience, HeliosMedGroup offers select fee-for-service advanced diagnostics and therapies, including: (These are not offered as part of membership fee)

  • Bio-identical hormone replacement therapy
  • Supplement Medication
  • Home sleep studies
  • Ambulatory heart rhythm monitoring
  • Blood pressure monitoring
  • Advanced cardiovascular risk evaluation
  • Multi-cancer early detection testing
  • Whole-genome sequencing analysis
Do you Refill Controlled Substances?

No, We do not refill controlled Medication. We can refer you to a specialist who can help.

 
Can labs be drawn in your office?

Not currently. For members who prefer or require it, we can arrange mobile phlebotomy services who can come to your home at your convenience.

How do you support me during hospitalization?

If you are hospitalized, HeliosMedGroup remains actively involved in your care. We collaborate closely with hospitalists and specialists to ensure continuity, clarity, and advocacy throughout your stay. If you get admitted to Tampa General Hospital, if possible, we can admit and take care of you and assist with discharge planning and transitions of care. While at the hospital, where Dr Rathan is Credentialed.

For hospitals where we maintain established relationship, namely St. Joseph’s Hospital, and HCA-affiliated hospitals—we will coordinate with the ER doctor, Admitting and consulting team throughout your stay at the hospital.

Do you offer house calls?

If appropriate, yes. While many concerns can be effectively addressed through telemedicine or office visits, house calls may be arranged for members at a charge of $600 per visit.

 
What happens if I need care while traveling?

Your care does not stop when you leave town. Members have continuous access to their physician via phone, text, or telemedicine.

We assist with Pre-travel medical planning and prescriptions

Do I still need health insurance?

Yes. We strongly recommend maintaining health insurance to cover services outside the concierge membership, such as hospitalizations, imaging, specialist consultations, lab processing, and medications.

Please note that HeliosMedGroup Concierge does not participate with Medicare, Medicaid, HMOs, or Tricare Prime, as these plans require assigned primary care physicians within their networks.

Does insurance, Medicare, or an HSA/FSA cover the membership fee?

The concierge membership fee is not covered by Medicare or private insurance. However, many members successfully use HSA or FSA funds for eligible services. We recommend confirming coverage with your plan.

Can I join for a one-time visit or executive physical?

Our practice is designed around long-term relationships and continuity of care through our membership program. However, we offer a one-time visit for $900. Which Includes Initial and one follow-up visit.

Is there a patient portal?

Yes. Members have access to a secure, HIPAA-compliant patient portal.

  • Review test results
  • Access medical records
  • Request for prescription refills
  • Communicate with your care team
How do I become a member?

Getting started is simple. Submit a ‘Meet and Greet’ inquiry form or sign up for our MEMBERSHIP link.

Can I cancel my Membership Services?

Yes, you can cancel your membership anytime. We ask for 30 days’ written notice.

Scroll to Top